Privacy Policy

Welcome to My Cheriee (referred to as "we", "us", or "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mycheriee.com and make purchases from us.

Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you:

  • Register on the Site

  • Place an order

  • Subscribe to our newsletter

  • Fill out a contact form

  • Participate in surveys or promotions

The types of personal information we may collect include:



Category Examples
Personal Identifiers Name, email address, phone number, shipping address, billing address
Payment Information Credit/debit card details (processed securely by our payment gateway)
Order Information Products purchased, order history, customization details (e.g., engraved names)
Account Information Username, password, preferences
Communication Messages, feedback, reviews, and inquiries
Technical Data IP address, browser type, device information, cookies, and usage data

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:



Purpose Description
Order Processing To process and fulfill your orders, including personalization (engraving) and shipping
Customer Service To respond to your inquiries, provide support, and resolve issues
Communication To send order updates, shipping confirmations, and promotional offers (with your consent)
Improvement To improve our products, services, and website experience
Security To detect and prevent fraud, unauthorized access, and other security issues
Legal Compliance To comply with applicable laws and regulations

3. PERSONALIZATION & CUSTOMIZATION

Please note that some of our products are personalized (e.g., custom engraving with names). The personal information you provide for customization (such as the name to be engraved) will be used solely to fulfill your order.

Important: We do not store or use these personalization details for any purpose other than fulfilling your specific order. Once your order is complete, the personalization data may be retained for order records and warranty purposes.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:



Third Party Purpose
Payment Processors To process payments securely (e.g., Shopify Payments, Stripe, PayPal)
Shipping Partners To deliver your orders (e.g., courier services)
Service Providers To help us operate our website, send emails, and analyze data (e.g., Google Analytics)
Legal Authorities If required by law or to protect our rights and safety

We ensure that all third parties we work with are compliant with applicable data protection laws.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device.

Types of cookies we use:



Type Purpose
Essential Cookies Necessary for the Site to function (e.g., shopping cart, checkout)
Analytics Cookies To understand how visitors use our Site (e.g., Google Analytics)
Marketing Cookies To deliver relevant advertisements (e.g., Google Ads, Meta/Facebook Ads)

You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on our Site.

6. DATA SECURITY

We take data security seriously and implement reasonable measures to protect your personal information, including:

  • SSL encryption for data transmission

  • Secure servers and firewalls

  • Access controls to limit who can access your data

  • Regular security assessments

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal data:



Right Description
Access You can request access to the personal data we hold about you
Correction You can request corrections to your personal data if it is inaccurate
Withdrawal of Consent You can withdraw your consent for us to use your data at any time
Deletion You can request deletion of your personal data (subject to legal obligations)
Complaint You can lodge a complaint with your local data protection authority

To exercise your rights, please contact us using the details below.

8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • To process and fulfill orders

  • To comply with legal obligations (e.g., tax and accounting records)

  • To resolve disputes and enforce agreements

After this period, your personal data will be securely deleted or anonymized.

9. THIRD-PARTY LINKS

Our Site may contain links to third-party websites (e.g., payment gateways, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. CHILDREN'S PRIVACY

Our Site and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

11. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: info@mycheriee.com
📍 Address: Symphonia Vivaldi Selatan 1 no.50, Tangerang, Banten, ID
📞 Phone: +62 859-5434-8309
🌐 Website: mycheriee.com